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15 Royal Parade,
1 review
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49 Willesden Lane,
17.16 miles
1 review
I have been ordering take-always for some time from this place and we always loved it, although we sometimes had missing items (forgivable) We ordered a take-away in September, and it turned out as usual the pappadoms were missing! But worse was that we had the wrong dishes. We called up and it was answered by a man with a Christian name but spoke half Indian! He said that if we had the food we would get a pappadom free next time! I argued that we did not want the food so we took the food back after 1hr.On arrival we saw the person who mistakenly took our food was at the bar, as soon as we took the food back, the Waiter I spoke with changed our bags and said ok madam are you happy! I was furious; the other chap just took the bag and went off. (This is a breach of food hygiene and food poisoning hazard) I asked the manager for a full refund! He resisted and kept on saying that he would heat up the food again in 2-3 minutes! I just left. I wander how many times we’ve been subject to food poisoning risks, I will never go there!