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Unit 3 Laker Industrial Estate, Beckenham Kent,
2 reviews
Crash Repairs,Car & commercial vehicle refinishing
Trade Bodies / AssociationsRecommended repairer for Admiral,Bell,Diamond & Elephant Insurance.
Recommended repairer for Albany ULR
Used Grove because of an insurance claim. Couldn't believe how normal they were (i.e. human beings), how they let you know what was going on and seemed to want to help. Wish I'd found them about five years ago.
With Respect to Sam Y's comments, I would also like to add my comments regarding Grove Auto's. I took my car to Grove Auto's and they carried out a repair analysis and within a week, the car was booked in for repair. It took them just over a week to repair the drivers door and sil beneath. They did call me and said the car was ready to be collected, however I couldn't pick it up due to work, and they suggested that they take the car to my home addresss for 9a.m, and true to their word they bought the car round. I inspected the repair, and it was top draw - excellent, highly recommended.
Had an accident in a carpark and insurance people lead me to Grove autos. Comparison with the last time I had to take a car for repairs. Last time, had to wait 5 weeks to book in, Grove autos, two weeks (with one being an xmas week). Last time repairs took three weeks, Grove Autos (with a lot more work) - less than a week. Last courtesy car was a Yaris, Grove Autos gave me a polo as requested. Last place I had to ring up every week for updates, Grove Autos rang with updates me every couple of days. All in all a very efficient experience.